Terms of use and privacy policy

Last updated: 9 August 2019

1. Owner and data controller

The owner of this website and the controller of its data processing is George & Roxanna S.L (hereinafter the “Service”), with registered address at C. del Conde de Peñalver, 90, 28006 Madrid, tax ID (N.I.F.) B88646625.

TU EMPRESA está inscrita en el Registro Mercantil de CIUDAD, Tomo NÚMERO DE TOMO, folio NÚMERO DE FOLIO, sección SECCIÓN, inscripción NÚMERO DE INSCRIPCIÓN y con hoja NÚMERO DE HOJA.

Email: latabernadepenalver@gmail.com

Using the website makes you a user, and as such you accept the terms and conditions set out below.

2. External links

The website may link to other websites.

However, we have no control over those sites or their content, which are subject to their own terms and conditions. Nor do we assume any association with or liability for them, or guarantee their technical availability, quality, reliability, accuracy or truthfulness.

3. Intellectual and industrial property

The Service owns or is licensed to use all intellectual and industrial property rights in its website and the elements it contains.

Accordingly, the reproduction, distribution, public communication and transformation of all or part of the content of this website for commercial purposes, in any medium and by any technical means, without the authorisation of the Service, is expressly prohibited.

4. Data protection

4.1. Information collected

The personal and non-personal information collected will vary depending on how you use the website and its features.

The personal and non-personal information collected reaches us in two ways: 1) information collected automatically 2) information you provide voluntarily.

4.1.1. Data collected automatically

This information consists of:

  • Information collected through cookies or similar mechanisms stored on your device, always with your consent. See our Cookie Policy for more information.
  • The IP address used to connect, the type of device and its features, the operating system version, the browser type, the language, the date, the country, the time of the request, the referring URL or the mobile network used, among others.
  • Data on site usage and any errors detected while using it, such as pages not found or display errors.

4.1.2. Data provided voluntarily

This information consists of:

  • The information contained in messages sent through the site’s contact channels. For example, your email, alias or name, subject or message.
  • Personal or non-personal information required to leave a comment on posts in the news section, such as the content of the comment, your name, email and website.
  • The data provided to register as a user. For example, your email, alias or name, subject or message.
  • The personal information required to subscribe to the newsletter, such as your email address.

4.2. Rights

Please note that filling in the forms is voluntary. However, if you do not complete the required fields (marked with an asterisk), some features of the site will not be available or will be limited.

The personal data you provide will be added to and processed in files owned by the Service in order to respond to your requests.

You may at any time exercise your rights of access, rectification, erasure, restriction of processing, objection and portability of your personal data by email to: latabernadepenalver@gmail.com or by post to: C. del Conde de Peñalver, 90, 28006 Madrid.

In both cases you must identify yourself with your full name and a copy of your national ID card or passport.

Here you can find the forms to exercise these rights.

If you have given consent for a specific purpose, you have the right to withdraw it at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

In addition, if you believe there is a problem with the way we handle your data, you can submit a complaint to the relevant data protection authority , which in Spain is the Spanish Data Protection Agency (AEPD) .

4.3. Use of data

The data provided to the Service will be used to:

  • Respond to your requests, on the legal basis of our legitimate interest in answering and resolving our users’ enquiries.
  • Give you access to our services as a user, on the legal basis of our legitimate interest in providing and managing the service.
  • Publish your comments in the blog section of our website, on the legal basis of your consent.
  • Send you our latest news and updates through our newsletter, on the legal basis of your consent.

4.3.1. Emails and contact forms

The website uses SSL encryption, which allows users to send their personal data securely through standard contact forms.

The personal data collected will be processed automatically and added to the corresponding records of processing activities owned by the Service.

In this regard:

  • We will receive your IP address, which will be used to check the origin of the message in order to offer you suitable recommendations (for example, showing information in the right language) and to detect possible irregularities (for example, possible cyberattacks against the Service), as well as data about your ISP.
  • You may also provide us with your data by phone, email and the other means of communication indicated.

4.3.2. Social networks

We have profiles on some of the main social networks, and the Service is the data controller for the data published on them (for example, photos uploaded by the Service showing people’s faces).

This data will be processed as each social network allows for corporate profiles. We may therefore inform our followers, where not prohibited by law, through any channel the social network allows, about our activities or offers, and provide personalised customer service.

We will never extract data from social networks unless the user’s consent has been specifically and expressly obtained.

Where, due to the nature of social networks, exercising your rights depends on changing your profile, we will help and advise you as far as we can.

4.4. Data retention

Below is how long the data processed by the Service is kept:

  • Aggregated data will be kept with no deletion period.
  • Customer data will be kept for the minimum time necessary, and may be kept for up to:
  • 5 years, under article 1964 of the Spanish Civil Code (personal actions with no special time limit).
  • 6 years, under article 30 of the Spanish Commercial Code (for example, accounting books or invoices).
  • User data uploaded by the Service to social media pages and profiles will be kept from when the user gives consent until they withdraw it.
  • Data provided for the newsletter will be kept from when the user gives consent until they withdraw it.

5. Service providers and others

Some third parties manage part of the Service.

The Service requires them to comply with this Privacy Policy insofar as it applies to them, and they must also have their own. However, the Service will not be responsible for their compliance with that policy.

In some circumstances, the Service may share, use, preserve or disclose Personal Information with third parties, in non-aggregated form:

  • To provide the Service:

Service providers that provide or perform functions on our behalf, including payment processing, analytics or data hosting. Service providers may collect and access the information they need to perform their functions, but are not allowed to share or use the information for any other purpose.

  • To cooperate with the competent authorities:

If we believe it is reasonably necessary to comply with any law or legal process. In any case, we will only provide the information required.

If it is necessary to detect, prevent or otherwise address and pursue fraud, security or technical issues related to the Service.

6. Liability

To the extent permitted by law, the Service is not responsible for: a) errors or omissions in the content; b) the unavailability of the website; or c) the transmission of malicious software in the content, despite having taken all reasonable technological measures to prevent it.

7. Changes

The Service reserves the right to make any changes it deems appropriate to its website without prior notice, and may change, delete or add both the content and services provided through it and the way they are presented.

In addition, these terms and conditions may change at any time. Changes will take effect from the moment they are published.

8. Cookies

See our Cookie Policy to learn how we use them.